Read Before You Purchase:

The only legal way to obtain OurConverter is through our official website. All our service are sold as "try-before-you-buy", we offer online PDF conversion service. You can convert PDF files online for free but only for 3 limited times for each feature, so you have enough trial time to verify the OurConverter's functionality. We urge you to test it out before you buy it hope you will want to join our thousands of satisfied users!

Purchase Benefits

A program license key will be provided to you to activate the online service after purchase. Once activated, you can use it for unlimited times within one year plan. Free updates as long as your update subscription is valid. Technical support as long as your update subscription is valid.

For a detailed explanation of OurConverter's purchase options, please click here. You can renew expired subscriptions at any time. Please have a look at our price list.

Once your subscribed our product, you will enjoy the future released new features for free as our development team updates the software on a constant basis. After your purchase, please create account within our website and activate the software with email and license key.

Refund Policy

You could contact the customer service to refund the service you purchased if you are not dissatisfied with our features or functions are not working well within the definded refund policy of purchase.

For a detailed explanation of OurConverter's purchase options, please refer to the following policy in details. You can renew expired subscriptions at any time. Please have a look at our pricing.

Purchase Policy

OurConverter offers subscription plan for a yearly basis, so if you are not satisfied with the service, you can cancel or pause the subscription plan at any time. The cost of that month would be deducted, however, from the next month, we won't charge the subscription fee.

Refund Policy

Part 1: Unaccepted Cases: Refund Requests or Product Exchanges Will not be Excepted


  • You changed your mind about our product.
  • Did not read the product description before purchasing and thus resulting in dissatisfaction with the product's functions/compatibility.
  • You purchased the "wrong" product, and you purchased the "right" product from other companies.
  • You purchased an incorrect product, but didn't ask for an exchange before the money-back guarantee date.
  • You request a refund due to the price difference between different regions or different vendors.
  • Did not receive the registration code but never asked our support team for help before requesting a refund.
  • You requested a refund, but the order (including the renewal order) has already exceeded the money-back guarantee date.
  • You encountered terminal technical problems when using our products, but refuse to provide any information or cooperate with our support team for further troubleshooting.
  • You encountered terminal technical problems when using our products, but refuse to provide any information or cooperate with our support team for further troubleshooting.

Part 2: Accepted Cases: Refund Requests Will be Accepted in These Cases:


  • You accidentally purchased the same product which you already had, the duplicated one can be refunded.
  • You purchase the wrong product, and then purchase the right one within the refund period, the wrong order can be refunded.
  • You canceled the "Auto-Renew" service before the renewal date, but you're still charged.
  • Software purchased has technical problems, and no solution has been provided within 30 days.

Part 3: Important Notices:


  • OurConverter offers a 7-day money-back guarantee on one-year subscription of all products. Your money-back guarantee starts from the moment your payment has been made.
  • Automatic subscription renewal is enabled by default. But no worries, the service is optional and can be disabled at any time. You can contact us by emailing [email protected], we will help you cancel the subscription timely.
  • Your refund will be processed within 1 to 7 business days according to different payment methods.
  • Once a refund is issued, the corresponding license will be deactivated. Please uninstall the software and remove it from your computer.
  • If you have any further questions about our refund policy or program, please contact us